Ecommerce and Retail Summit

Ecommerce and Retail Summit

The event

The last few years were hardly a standard case in the ecommerce and retail industry. COVID-19 pandemic accelerated the shift to ecommerce by 5 years and online sales broke all the possible records in 2021. Today, Internet is on its way to becoming the most powerful shopping mall and all the retailers are busy more than ever with developing or improving their omnichannel strategies. 

Meanwhile, both ecommerce and retail are experiencing tough challenges such as a chip shortage, massive supply chain issues, volatile inflation and general uncertainty. Consumer’s preferences are continuing to evolve. It will be more and more difficult for the brands to fight for loyalty when the consumers have so many choices, huge expectations and an increased appetite for experience. 

All this shows that retail and ecommerce leaders will have to rethink traditional approaches and visions for the future. There are a few big trends that will determine their next steps. 
  • Conscious consumerism is growing and consumers increasingly want to buy from brands and retailers focused on sustainability and social good
  • The influence of social media on people's tastes, opinions and desires will boost the social commerce 
  • New technologies will continue to shape the industry and investments in artificial intelligence, augmented and virtual reality, robots and other innovations are on the rise 
  • We are in the era of consumer centricity and personalization and individual approach will be key factors for success 
  • Innovative and safe digital payments and faster and flexible delivery will have a leading role in purchase decisions  

The 17th edition of Ecommerce and Retail Summit, organized by Capital, aims to help and navigate the future-proofed leaders from Bulgaria and the region in line with the tectonic shift in the industry.  The forum remains the one must-attend events to exchange knowledge, experience, and best practices and create partnerships that drive businesses forward. 

TOPICS
  • Trends to watch for: Customer Centricity, Personalization, Conscious Consumption, and Impressive Experience 
  • The Path for Retail’s Sustainable Future  
  • How ESG Impacts the Industry  
  • Redefining Brand Loyalty
  • Marketing Trends to Embrace in 2022 and 2023 
  • Data Monetization 
  • Voice and Video Boosting the E-Commerce
  • AR/VR/AI Use Cases Accelerating the Transformation 
  • Evolution of Payments
  • Marketing and Social Commerce in the Metaverse 
  • The Rise of Same-Day (or Faster) Delivery
  • Supply Chain Breakdowns
  • Prices on the Rise: Is the Inflation Different Online
* Due to the significant effects of the current war in Ukraine, our media might add other relevant topics in the schedule. Please follow the website for updates.

FORMAT
One-day Hybrid event*
  • Keynote talks and discussion sessions
  • Business Case Studies 
  • Practical Workshops 
  • Fireside Chats 
  • Offline and Online Networking sessions
  • On-demand access to videos, event content, speakers and sponsors materials 
*The Hybrid event combines both physical and virtual components. Speakers and audiences can join, engage and interact in-person or online.

WHY ATTEND
  • Learn about the ideas and trends that retail must embrace
  • Get to high-quality content, real insights and tangible takeaways
  • Find out more about the innovations and technologies changing the industry landscape 
  • Grow your network
  • Experience a unique in-person or virtual gathering of corporate decision-makers

WHEN AND WHERE
2 June 2022 
Sofia 

Venues:

Sofia Tech Park for Hybrid Tickets 
Hopin for Premium Digital and Digital Tickets


*The event will be held in EN and BG without translation

TICKETS
Digital Ticket - 30 BGN /VAT incl./
Premium Digital Ticket - 108 BGN /VAT incl./
Hybrid Ticket - 150 BGN /VAT incl./

Please see the information below 

* Discounts for Capital subscribers:
- All annual subscribers have a 100% discount for Premium Digital ticket. To receive a promo code for the discount, please write to us at [email protected]

Our pandemic safety plan

The physical part of the events will be held  with a limited audience. Please note that only hybrid ticket holders have access to the hall, and when the number of tickets is exhausted, the purchase option will not be active on the event website. You can buy a hybrid ticket up to three days before the event.

Economedia events are held according to the current orders and anti-epidemic measures of the Ministry of Health in Bulgaria. As organizers, we reserve the right to introduce a new or ease the regime of entry into the conference halls, according to current regulations.

Speakers

Sucharita Kodali

Sucharita Kodali

VP, Principal Analyst, Forrester

Kiril Dinov

Kiril Dinov

VP of Sales Eastern Europe at VTEX

Georgi Malchev

Georgi Malchev

Managing Partner, Xplora

Marchella Abrasheva

Marchella Abrasheva

Regional Managing Director SEE, Kantar

Milena Dragijska

Milena Dragijska

CEO of Lidl Bulgaria

Ivanka Stojnić

Ivanka Stojnić

Sustainability Manager for South East Europe Market at Nestle

Adrian Poon

Adrian Poon

Co-founder of Betra

Catalin Vladescu

Catalin Vladescu

VP of Sales for VTEX Romania

Nikolay Valkanov

Nikolay Valkanov

CEO, Association for Modern Trade

Georgi Angelov

Georgi Angelov

Senior Economist, Open Society Institute - Sofia

Margarita Bakracheva

Margarita Bakracheva

Associate Professor of Psychology, Sofia University St. Kliment Ohridski

Georgi Ivanov

Georgi Ivanov

Global Marketing Director, Commetric

Joanna Bychawska

Joanna Bychawska

eCommerce Strategy Director, Le Pont Publicis Groupe CEE

Jose Saloio

Jose Saloio

CEO of BNP Paribas Personal Finance, Bulgaria

Ventcislav Kamenov

Ventcislav Kamenov

Founder and CEO, Supermag.bg

Georgi Stoeff

Georgi Stoeff

Co-founder and chairman of Trakia Tech

Iskra Violinova

Iskra Violinova

Strategic Expert, Xplora

Denislav Milanov

Denislav Milanov

Strategic Expert, Xplora

Denis Gorbunov

Denis Gorbunov

CEO, TBIBuy

Elena Gelemenova

Elena Gelemenova

Business Operation Manager, OLX Romania, Portugal and Bulgaria

Katarzyna Zubrzycka

Katarzyna Zubrzycka

Head of Merchant Sales & Acquirers for CEE, Visa

James Henderson

James Henderson

Digital Business Integration Manager, Accenture

Tickets

30 BGN VAT included
Digital ticket
108 BGN VAT included
Premium Digital ticket
150 BGN VAT included
Hybrid ticket - Limited
Registration
TICKETS
Please note that event registration requires an ID in Capital.bg

Digital ticket
Online access to the live stream - talks, parallel sessions, workshops, networking sessions
Registration deadline - June 1, 2022

Premium Digital ticket
Live online access to the event - talks, parallel sessions, workshops, online networking sessions 
Unlimited on-demand access to the videos from the event
Unlimited on-demand access to extra content, speakers and sponsors materials
Registration deadline - June 1, 2022

Hybrid ticket
Full accessibility of Premium Digital Ticket 
+
Possibility for physical presence - access to a specially prepared space with a video wall on the territory of the studio
Оpportunity for working meetings, live networking sessions, live meeting with some of the speakers
Registration deadline - May 30, 2022

Program

Partners

Exclusive partner from the sector:

Lidl

Special Partner:

VISA

Main Partners:

BNP Paribas personal finance
eMAG
Accenture

Partners:

Nestle
OLX

OLX

TBI Buy
Speedy

Content Partner:

Xplora

Coffee break partner:

Baristo

Exclusive media partner:

bTV Media Group

Contacts

Event Department

[email protected]



For accounting matters

[email protected]