Ecommerce and Retail Summit 2023

Ecommerce and Retail Summit 2023

The event

Ecommerce and Retail Summit is an annual conference, organized by Capital, that brings together experts and industry leaders from Bulgaria and the region.

The one-day hybrid event aims to help them keep up with the trends, exchange knowledge and ideas, deliver inspirational stories of successes and transformation, and interact in discussions and networking sessions. In recent years, the forum has had a strong focus on technologies and innovations that are reshaping the sector.

It also explores the challenges and new strategies for navigating the change. In the 2023 edition, Ecommerce and Retail Summit will bring attention to 5 key topics, covered in sessions that will consist of an opening keynote, followed by industry leaders’ case studies or panel discussions.

THE CONTEXT

2023 will be marked by a little bit of the old and a little bit of new for retail and ecommerce. The inflation is slowly settling down but the consumers are still saving money and are tending to be choosy, budget-minded and less loyal.

All this is leading to a need for new strategies for retailers, marketplaces and е-shops, who already are experiencing the inflation effect via more sales but lower volumes, bigger costs and weaker profits. The economic outlook for much of the world looks set to be a rocky path over the next year, and retail has traditionally been among the first industries to feel the bumps in the road.

But it’s also an opportunity for the industry to continue to innovate and to ensure that customers’ more limited disposable income continues to flow in their direction. In 2023 stores will experiment with more different formats. Metaverse, drone delivery, live shopping, visual search and voice commerce will grow.

Personalization will still be the king. More sales will be made via mobile compared to desktop. Consumerism curtailment and environmentally conscious retail and ecommerce are also here to stay.

TOPICS
  • How is inflation changing consumer spending habits. The growing role of promotions, discounts and sales events
  • The future of in-store customer experience
  • Technology Innovation, Data, Personalization and Metaverse
  • Social commerce and creating community matters
  • The supply chain goes back to normal. What's the response of the Bulgarian ecosystem and why are the investments in logistics booming
WHEN
8 June 2023

WHERE
Sofia Tech Park

Tickets

36 BGN VAT included
Livestream Only Ticket
84 BGN VAT included
Online Ticket
174 BGN VAT included
Onsite Ticket
Registration
Livestream Only Ticket | Gives you access to the:
  • live event on Hopin platform - online talks, parallel sessions, workshops
  • online networking sessions, live Q&A and polls
Online Ticket | Gives you access to the:
  • live event on Hopin platform - online talks, parallel sessions, workshops
  • online networking sessions, live Q&A and polls
  • event recordings, speakers' presentations, photos and sponsors' materials - UNLIMITED
Onsite Ticket | Gives you access to the:
  • onsite venue, in-person talks, discussions, and networking sessions
  • opportunity for working meetings with speakers presenting onsite and key stakeholders from different industries
  • lunch, coffee and other refreshments 
  • live event on Hopin platform - online talks, parallel sessions, workshops
  • online networking sessions, live Q&A and polls 
  • event recordings, speakers' presentations, photos and sponsors' materials - UNLIMITED
* Special Discounts for Capital Annual Subscribers:
- 100% Discount on Online Ticket - valid for 2 events by choice from the calendar
OR
- 50% Discount on Onsite Ticket

The Corporate Subscribers have an additional 1 ticket with а 100% Discount on Onsite Ticket - valid for 1 event from the calendar.

To receive a discount promo code, please write to us at [email protected]

Contacts

Event Department

[email protected]